What’s New
Presentation
Welcome!
Customer Journey Management
System description
Distributed Operations
Deployment Scenarios
Supported Environments
Installation
Introduction
Prerequisites
Installation Note - Mobile Connect
Installation Note - CentOS
Orchestra Business Intelligence
Deploying Business Intelligence on a Separate Server
Setting up Stat Standalone
Orchestra Central
Orchestra Queue Agent
Gateway 1745
Installation Wizard and Properties File
Installing and configuring Qmatic Branch Hubs and Qmatic Hub
Redeploying Applications
Upgrade
Introduction
Adding/removing Applications
Upgrade Methodology
Orchestra Business Intelligence
Orchestra Business Intelligence on a Separate Server
Orchestra Central
Distributed Queue Agent (both Linux and Windows)
Unit Types
Widgets
Upgrade Wizard and Properties File
System Administration
Unit Types
Licensing
Import and Export
Widget Administration
Remote Update Overview
Queue Agents
Parameters
Mark Types
HW Monitoring
Introduction
Device Controller (GW1745) - Connect/Disconnect
Queue Agent - Connect/Disconnect
Printer - Stat Messages
Auditing
Introduction
What is logged?
Where is it stored?
Enabling/disabling the functionality
Stat Aggregation
Introduction
Stat PDI Jobs/Transformations - Example Configuration
Hardware Monitoring - Data Integration
Localisation
Introduction
The System GUI, Connect Concierge and Mobile Connect Application language
Translation of Calendar modules
Translation of Orchestra Business Intelligence
Network Connectivity
Orchestra Bandwidth Requirements
Connect Counter - Connectivity and Network Loss
Connect Concierge - Connectivity and Network Loss
Secure Communication
Introduction
Orchestra Central
Secure WebSocket Between Distributed Queue Agent and Central
Secure Communication for a Queue Agent
Disabling HTTP and Running HTTPS Only
Encryption of HornetQ JMS connections
Bandwidth Requirements
SSO setup
Introduction
SSO Setup Using Integrated Kerberos
SSO Setup Using Custom Pre-Authentication Proxy
HA setup
Introduction
Deployment Architecture
Load Balancer
Shared Storage
RDBMS
Deployment Procedure
Setting up Business Intelligence in a Clustered Environment
HA Proxy Example
Appendix A - Tuning Database Parameters
Tuning of Oracle Parameters
Tuning of PostgreSQL Parameters
Appendix B - Logging
Enabling Customer Journey Management Logging
Enabling Publish Logging
Appendix C - Security
Introduction
Content-Security-Policy
X-Frame-Options
X-Content-Type-Options
X-XSS-Protection
Strict-Transport-Security
Modifying HTTP Response Headers
What’s New
Modifying HTTP Response Headers