Completing the transaction
A transaction is completed by
• Clicking the Next button
• Clicking the End button
• Closing the workstation
• Transferring the Visit to another Queue or Pool for additional Service.
• Parking the Visit, thus transferring it to your User Pool.
When it is mandatory to assign an Outcome or Delivered Service to a Visit, it is not possible to complete a transaction unless a an Outcome and/or Delivered Service is assigned.
The End button
The End button ends the transaction of the Customer that you are currently serving but keeps the terminal open.
Closing the workstation
The Close feature ends the transaction of the Customer that you are currently serving and closes your terminal session. Click the Close button.